> ## Documentation Index
> Fetch the complete documentation index at: https://help.captureiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up a Custom Domain for Your Form URLs

> Learn how to connect and use your own domain for all published CaptureIQ form links.

Setting up a **custom domain** allows you to personalize your published form URLs — making them more trustworthy, branded, and professional (e.g., `forms.yourcompany.com/form-id` instead of `captureiq.ai/form-id`).

> ⚙️ You can manage your domain settings from the **Form Settings** section inside your organization’s settings panel.

***

## 🚀 How to Set Up a Custom Domain

### 1. Go to Form Settings

* Navigate to the **Settings** page from the left sidebar.
* Click on the **Form Settings** tile.
  <img src="https://mintcdn.com/captureiq-117e92e1/hFVhPiaXI_xq1lW7/images/Screenshot2025-09-07at1.09.44AM.png?fit=max&auto=format&n=hFVhPiaXI_xq1lW7&q=85&s=ce7044fee74213ae7c9ed729d7d787cf" alt="Screenshot2025 09 07at1 09 44AM Pn" width="3388" height="1202" data-path="images/Screenshot2025-09-07at1.09.44AM.png" />
* You’ll be taken to a page where you’ll see:
  * **Organization URL**
  * **Add Custom Domain** input box
    <img src="https://mintcdn.com/captureiq-117e92e1/WBxx5cPropqNNM6P/images/Screenshot2025-10-05at8.25.23PM.png?fit=max&auto=format&n=WBxx5cPropqNNM6P&q=85&s=4c43d14ef26e7ffe2afb5bbba09cb89b" alt="Screenshot 2025-10-05 at 8.16.36 PM" width="2872" height="1612" data-path="images/Screenshot2025-10-05at8.25.23PM.png" />

### 2. Add Your Domain

* In the **Add Custom Domain** input box, enter your desired domain or subdomain (e.g., `forms.yourdomain.com`).
* Click the **Add Domain** button.

### 3. View & Add DNS Records

After clicking **Add Domain**, an information box will appear showing the required **DNS records** to add to your domain provider (e.g., GoDaddy, Namecheap, Cloudflare).

We support both:

* ✅ **CNAME Record**
* ✅ **A Record**

> ⚠️ **Note**:\
> DNS changes can take up to **24 hours** to propagate.\
> We’ll automatically verify your domain once the records are active.

*Here’s what the DNS instruction box will look like:*

<img src="https://mintcdn.com/captureiq-117e92e1/WBxx5cPropqNNM6P/images/Screenshot2025-10-05at8.33.07PM.png?fit=max&auto=format&n=WBxx5cPropqNNM6P&q=85&s=8299f7621bea3dc75ef78d87c45a6405" alt="Custom Domain DNS Settings" width="653" height="440" data-path="images/Screenshot2025-10-05at8.33.07PM.png" />

*If you're using a specific provider like Cloudflare or GoDaddy, you can follow their documentation to add a new record.*

***

### 4. Done! Your Custom Domain is Active 🎉

From now on, all published form links will use your custom domain instead of the default CaptureIQ URL.

> 📝 Even after setting a custom domain, the original `captureiq.ai` links will **still continue to work** as a fallback.

***

## 🧹 How to Remove a Custom Domain

You can delete your custom domain at any time from the same **Form Settings** page.

Once deleted:

* All published forms will **revert to using the default `captureiq.ai`** URLs.
* The custom domain URLs will **stop working**.

***

## ✅ Best Practices

* Use a **subdomain** like `forms.yourdomain.com` rather than a root domain.
* Set DNS records with a low TTL (Time to Live) for faster updates.
* Ensure your domain is not already in use by another service.

***

Need help or facing issues with verification?\
Reach out to our support team from the chat widget or drop an email to **[support@captureiq.ai](mailto:support@captureiq.ai)**.
