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Ask AI is a feature in CaptureIQ’s Smart Analytics suite that helps you quickly uncover insights from your form responses. Instead of manually scrolling through hundreds of entries, you can simply ask a question, and the AI will return clear, actionable answers — often with supporting visuals. Screenshot2025 09 28at3 09 29PM Pn

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When to use Ask AI

Ask AI becomes powerful once your form has gathered a decent number of responses (ideally more than 10–15). This makes it especially useful for:
  • Surveys
  • Feedback forms
  • Customer satisfaction studies
  • Employee engagement polls
  • Any situation where respondents provide long text or multiple-choice answers
Here’s how to get started:
  1. Go to Results → Smart Insights.
  2. If it’s your first time, the page will be empty until you generate insights.
  3. On the top-right, click Generate Report.
Screenshot2025 09 05at9 56 53PM Pn
  • For 10–20 responses, insights are usually ready in 15–20 seconds.
  • For a few hundred responses, it may take up to ~15 minutes.
You can safely leave the page and come back later — your report will be waiting once it’s ready.
After pressing Generate Report, the button will remain disabled for 24 hours. After that, you can regenerate a new report with updated responses.
Currently, the system analyzes the most recent 500 responses per form.

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How Ask AI works

Once your report is generated, you’ll notice a floating window at the bottom of the Smart Analytics page. This is the entry point for Ask AI. Screenshot2025 09 05at9 57 27PM Pn
  • Click on it to open a panel with 5 recommended starter questions.
  • You can use one of these or type in your own custom question.
  • Ask AI understands both:
    • Open-ended fields: Long Text, Short Text
    • Close-ended fields: Multiple Choice, Dropdown, Ratings, Yes/No, etc.
  • It does not analyze personal identifiers (like phone numbers or emails).
This means you can explore your dataset in the same way you framed your form — by simply asking the questions that mattered when you created it.

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Example Questions You Can Ask

“What percentage of customers are likely to recommend Pizza Hut to their friends and family?”
  • Ask AI will calculate and return a clear, percentage-based answer, often with a supporting chart.
Screenshot2025 09 05at9 58 22PM Pn “How often do customers usually visit my restaurant?”
  • The AI will explain the findings, provide the breakdown, and include visuals to help you understand patterns.
Screenshot2025 09 05at9 59 49PM Pn All your queries and AI answers are stored in the Ask AI chat history.
Currently, the chat does not remember across sessions, but memory support will be added soon.

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Why Ask AI is Valuable

When you collect responses with a form, you usually have specific insights you’re looking for. Ask AI makes this easier by:
  • Saving hours of manual reading and analysis
  • Giving direct answers to your exact questions
  • Identifying trends across both text and choice-based answers
  • Presenting insights in a clear, visual, and actionable format
Whether you’re tracking customer satisfaction, employee engagement, or survey data, Ask AI works as your personal insights assistant.

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Availability

Ask AI is available on the Growth and Professional plans of CaptureIQ.
With Ask AI, you can stop digging through raw responses and instead focus on making smarter, faster decisions.